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Privacy Policy

Last updated: 23 October 2026

Ikeigwe AI Solutions Limited (company number 16943593, registered in England and Wales, registered office 302 Rotton Park Road, Birmingham, B16 0JR) is the data controller for personal data collected through ikeigwe.com. Contact: [email protected].

What we collect

Why we use it, and our lawful basis

Who processes it for us

We use a small number of established providers. They process data on our instructions, and each has its own security and privacy commitments:

Some of these providers operate outside the UK. Where data is transferred internationally, it is protected by appropriate safeguards such as standard contractual clauses.

We do not sell your personal data, and we do not share it with advertisers.

AI receptionist (STAN)

The homepage includes STAN, my AI receptionist. Here is what happens when you use it.

  • Your speech. When you hold the talk button, your audio is sent to my server and transcribed there. The audio is processed in memory and not stored.
  • Generating replies. The text of what you said is sent to DeepSeek's API, which generates STAN's reply.
  • Speaking replies. The reply text is sent to NVIDIA's API, which converts it to speech and sends the audio back to your browser.
  • Transcripts. What you say to STAN is transcribed on my server and sent to DeepSeek to write a reply (and the reply to NVIDIA to speak it); nothing is kept after the chat unless you send an enquiry from the free demo form, in which case the conversation, with any email addresses or phone numbers removed, is attached to your enquiry so I can follow it up. I keep it with your enquiry for up to 12 months after we last spoke, and you can ask me to delete it at any time by emailing [email protected].
  • Your contact details, only if you ask. If you tell STAN you'd like me to follow up and clearly agree to it, STAN saves your first name, how you'd like to be contacted, and a one-line message so I can get back to you. If you choose email, it saves your email address. Your phone number is collected only if you ask for a call, along with the time that suits you if you choose to give one. That's all it saves. It goes to my customer records, and I'm notified by email and Telegram. The lawful basis is your consent, and you can ask me to delete it at any time (see Your rights).
  • Limits. Chats are short and rate-limited to prevent abuse. STAN has no access to my calendar, email, files or any other systems.
  • Typing instead. If you use the text option, the same applies without the audio steps.

DeepSeek and NVIDIA may process data outside the UK. Where they do, the transfer is covered by the safeguards set out in each provider's own terms.

Content Factory app and TikTok

Content Factory - IKEIGWE AI Solutions is a desktop tool that I use to publish my own videos to my own social media accounts, including TikTok. It runs on my own computer, it is not offered to the public, and it only posts content I have created.

  • TikTok Login Kit. To connect a TikTok account, the app receives basic account information from TikTok: the account ID, display name and profile picture (avatar). It uses these only to identify and show the connected account.
  • TikTok Content Posting API. The app uploads and publishes videos I created to the connected account, when I choose to post them. It does not read messages, followers, contacts or other people's content, and it does not collect data about viewers.
  • Storage and security. The access tokens TikTok issues are stored encrypted on my own computer, not on a shared server. They are never sold or shared with anyone, and they are only used to post my own content.
  • How long. The account information and tokens are kept only while the account is connected. When access is revoked or the account is disconnected, they are deleted from the app.
  • Revoking access. You can remove the app's access at any time in the TikTok app, under Settings and privacy, in the list of apps and websites connected to your account (the menu names vary between versions of the app).
  • Deletion. To ask for any information the app holds to be deleted, use the Data deletion page or email [email protected]. We will confirm within 30 days.

Marketing emails

Every marketing email has a one-click unsubscribe link, and unsubscribing takes effect immediately. It does not affect anything you have already bought — you will still get receipts, access details and messages about your purchase, because those are part of the service rather than marketing.

Contacting businesses

We sometimes contact businesses that we think could benefit from our services. We only use business contact details that the business has published itself, for example on its own website, its Google listing or the Companies House register. We never buy contact lists. For each business we keep its name, address, phone number, website and any business email or social media page it publishes. For limited companies, we also keep the company number and the names of its directors from Companies House. We record where each detail came from.

We do this under our legitimate interest in offering relevant services to businesses. We only email or message limited companies and LLPs, never sole traders or partnerships, unless they've asked us to. Every email tells you how to stop hearing from us. If you reply "stop" or ask us not to contact you, we add you to a "do not contact" list and never contact you again. If you ask us to delete your details, we will, but we keep the minimum needed to make sure we don't contact you again.

We keep prospecting details for up to 12 months after our last contact, and the "do not contact" list for as long as we prospect. To ask what we hold, or to object, email [email protected].

How long we keep it

Account and purchase records are kept while your account is open and for six years afterwards, which is the period UK tax law requires for financial records. Marketing preferences are kept until you change them. Technical logs are kept for a short period only.

Your rights

Under UK data protection law you can ask us to give you a copy of your data, correct it, delete it, restrict how we use it, or object to our use of it. You can also ask us to transfer it to another provider, and withdraw consent at any time.

Email [email protected] and we will respond within one month. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

We use cookies that are necessary for the site to function — keeping you signed in and keeping your session secure. We do not use advertising cookies. Visit statistics come from privacy-respecting analytics that set no cookies and don't track you across sites.

Children

Our products are sold to adults. We do not knowingly collect data from anyone under 18.

Changes

If we change this policy we will update the date at the top of the page.